How to Modify or Cancel a Reservation

We all know, life happens. Sometimes events or scheduled plans have to be canceled or rescheduled. Moving is a big life event and even still, sometimes rearrangements have to be made and may cause a scheduled move to be canceled. So if this is the case, the inevitable happens and you have to modify or cancel a reservation, where or who do you call? Not to worry, our team can help you every step of the way!

Modify or cancel a reservation
Be sure to keep your moving reservation in a close by spot for easy remembering.

Step 1:

Make sure you have your moving truck, trailer or portable storage container reservation handy. Be sure to have stored in a place you can easily remember much like a note on your smart phone, a starred reservation confirmation email or even written on your calendar.

Step 2:

As soon as you know your move cannot take place at the original date/time, you’ll want to act.

Step 3:

Contact the moving company to let them know of the changes. With a U-Haul move, you can modify/cancel your reservation online by logging into your U-Haul account, contacting your local U-Haul representative via phone or at your pick up location. Contacting a representative at least 24 hours prior will help avoid any penalties.

Have you had to cancel or reschedule a move? What did you do when you had to modify or cancel a reservation?  Leave any tips you can give in the comments section below!